Connecting People. Creating Success. Your trusted partner for tailored legal insurance and emergency assistance claims management solutions
We Put People First
Our business is built on relationships - connecting with our team, our clients and their customers. By understanding needs and delivering exceptional service, we create partnerships that drive success.
Experts You Can Trust
We're experts in insurance claims - covering Legal Expenses, Emergency Assistance and Ancillary Insurance. Our end-to-end process delivers fast, seamless and cost-effective solutions that keep your customers satisfied.
Partnering exclusively with industry leading providers, we guarantee reliable claims fulfilment every single day. From first notification to policy validation, excess payments and system reporting, our dedicated team handles it all - so you can focus on growing your business.
Ready to transform your claims process?
We are already improving other companies' service through home emergency response. Speak to us today to find out how we can improve yours.
Meet The Team
As Head of Operations with over 20 years in the insurance industry, I am dedicated to delivering exceptional customer service and optimising processes to drive efficiency. I'm passionate about fostering supportive, collaborative, and enjoyable workplace, ensuring teams thrive in an ever-changing...
With over 30 years of experience in the industry, I bring a broad and deeply rooted understanding of claims management to my role as Head of Claims at Devon Bay Solutions. I specialise in delivering effective, fair, and streamlined claim resolutions, with particular expertise in landlord and tenant...
I initially started in claims handling for the company many years ago and transitioned into my current role as Supplier Relationship Manager in 2025. In this role, I oversee and strengthen the contractor network, signing and supporting new partners while building successful relationships. I'm...
As in-house Solicitor with almost 20 years' experience in the Insurance Industry, I provide specialist legal technical advice and guidance support to the business. This includes advising the business of upcoming changes to or implementation of legislation which may have a potential impact on...
I joined Devon Bay Solutions in January 2025 as Head of Quality & Productivity, supporting our teams as we deliver great claims handling across home emergency and other services. From day one, the company has been welcoming, supportive and full of people who genuinely care about what they do. It's...
I’ve built my career in claims handling, with over seven years of experience specialising in legal expenses insurance, and I’ve had the privilege of leading teams along the way. I care deeply about my work and am passionate about what I do. I work closely with suppliers, policyholders, and insurers...
As Head of Operations with over 20 years in the insurance industry, I am dedicated to delivering exceptional customer service and optimising processes to drive efficiency. I'm passionate about fostering supportive, collaborative, and enjoyable workplace, ensuring teams thrive in an ever-changing...
With over 30 years of experience in the industry, I bring a broad and deeply rooted understanding of claims management to my role as Head of Claims at Devon Bay Solutions. I specialise in delivering effective, fair, and streamlined claim resolutions, with particular expertise in landlord and tenant...
I initially started in claims handling for the company many years ago and transitioned into my current role as Supplier Relationship Manager in 2025. In this role, I oversee and strengthen the contractor network, signing and supporting new partners while building successful relationships. I'm...
As in-house Solicitor with almost 20 years' experience in the Insurance Industry, I provide specialist legal technical advice and guidance support to the business. This includes advising the business of upcoming changes to or implementation of legislation which may have a potential impact on...
I joined Devon Bay Solutions in January 2025 as Head of Quality & Productivity, supporting our teams as we deliver great claims handling across home emergency and other services. From day one, the company has been welcoming, supportive and full of people who genuinely care about what they do. It's...
I’ve built my career in claims handling, with over seven years of experience specialising in legal expenses insurance, and I’ve had the privilege of leading teams along the way. I care deeply about my work and am passionate about what I do. I work closely with suppliers, policyholders, and insurers...